Frequently Asked Questions

Of course – our butlers can prepare cocktails for your group. They aren’t trained mixologists, so you’ll need to provide the ingredients, glasses, and any equipment, along with simple recipes to follow. Some butlers may have more cocktail experience than others, but every one of them will happily join in and shake up the drinks for you.

Definitely – having a Buff Butler run your games is one of the most popular parts of the experience. You can grab plenty of free game ideas from our site, and our butlers usually have a few favourites of their own they’ll be keen to host.

Yes – you can book as many butlers as you’d like. As a guide, we suggest one butler works well for around 10–15 guests, and two butlers are best for larger groups. That said, some small parties prefer two, and some bigger ones are happy with just one – it’s completely up to you.

Sorry, we don’t take one-hour bookings. We recommend at least two hours, because it goes quickly. If you’re short on time you can let your butler go early, though we doubt you’ll want to.

Welcome guests with a drink • Treat VIPs with special attention • Lead fun party games • Serve snacks or canapés • Prepare and serve cocktails • Greet everyone as they arrive • Participate in life drawing sessions • Help with tidying up afterwards

No – our rates stay the same regardless of the day you book. You can hire a butler any day of the week without any extra charges.

Let us know your preferences, and we’ll do our best to match the right butler to your event. While we can’t promise a specific individual, we always aim to accommodate your requests.

Some common preferences might include: no tattoos, tattooed, athletic build, slim build, or the classic “boy next door” look.

All of our butlers are carefully selected and interviewed. Beyond their appearance, they bring friendly, outgoing personalities and plenty of charm to every event.

Our standard butler outfit includes a white collar, black bow tie, white cuffs, and a black apron. If you prefer a more covered look, they can wear black trousers or fitted black boxer briefs. You’re also welcome to add accessories to match your party theme.

We suggest booking 4–6 weeks in advance to secure your preferred date. Last-minute bookings are sometimes possible, but our butlers do get fully booked, so it’s best to plan ahead. If you’re unsure, just send us an email and we’ll guide you.

You can request to extend your butler’s hours on the night, but this is subject to their availability. They may have other commitments, so we recommend arranging any extra time when you first book to ensure they can stay longer.

Guests should treat our butlers with respect. You’re welcome to include them in party games, photos, and activities, and light, appropriate contact is fine. Please avoid anything that could be unsafe or disrespectful.

Absolutely – the more photos, the better! We always enjoy seeing the butlers in action, so feel free to share your snaps with us. Let us know if you are happy for them to be shared on our social media. See what others have sent in here.

Tipping is completely optional. While it’s not expected, our butlers always appreciate any gratuity for great service.

We understand you’re excited to meet your butlers! Due to our busy schedule, we sometimes need to adjust which butlers are assigned to each event. Rest assured, all our butlers meet high standards, and we’re confident you’ll be delighted with the team allocated to your celebration.

Yes – all butlers will arrive in smart clothes and will need a space to change into their uniform. This could be a bathroom, spare room, or even a cupboard. They’ll also need a secure place to store their personal belongings during the event.

No – your butlers are there to focus on you and your guests. They may, however, need a water or soft drink break during longer events.

Booking is easy – simply fill in our online quote form. All we ask for is a $60.00 deposit for each butler booked, this will secure your booking and is non-refundable. We will then email you a booking confirmation showing your event information – Your booking confirmation will also show how much you have paid, how much is left to be paid and when it will be automatically deducted from your credit card.

We can only guarantee time changes four weeks prior to your event. Within 21-14 days prior to your event we may be able to make changes in some cases but even small changes can be difficult to arrange due to the amount of bookings we have each weekend.

We provide a 24-hour emergency contact that connects directly to the bookings manager responsible for your event. They can get in touch with your butlers if needed.

If your butler hasn’t arrived, please call our 24-hour emergency contact immediately. We will do everything possible to allocate another available butler to your event as quickly as we can. Check out some of the ‘muscle’ on our butlers in our photo galleries.

Yes – we’re happy to provide additional butlers. Two butlers are often more fun than one, giving your guests double the attention and entertainment.

We suggest allowing at least an extra hour after your scheduled finish time to account for any unexpected delays, such as traffic or travel issues. While these situations are uncommon, you can be confident that you’ll still receive the full service you booked.

Yes – you must allow up to a one hour buffer either side of your confirmed booking time.

Your scheduled start and finish will remain exactly as booked, however flexibility is required in case of access issues, property restrictions, traffic, or travel delays.

If you are unable to allow this buffer, it may result in disruption to the session or, in rare cases, cancellation.

No. Our butlers are professional event hosts. Stripping, nudity and sexual services are not offered and are not allowed at any booking.

Sydney, Melbourne, Brisbane, Perth, Adelaide and the Gold Coast, plus Canberra, Newcastle, Wollongong, the Central Coast and Toowoomba, and we travel Australia wide. Remote areas carry a small travel charge.

Your performer checks in with our office that morning, so we know he’s on track. He’ll contact you 5 to 10 minutes before his booked time, then ring again from outside so the surprise isn’t spoiled. Please keep your phone on and answer it: if he can’t reach you, you may lose part of your booking time, or the booking may be cancelled. He’ll need a room to change in when he arrives so he can start on time.

You can tell us what you’d like and we’ll pass it on, but we can’t promise a particular costume. If there’s a specific outfit you want him in, the safest thing is to supply it yourself.

Yes, for an administration fee:

• $40 to change the time
• $60 to change the date
• $60 to change the location of the event

No, we don’t send photos out. We handle a large number of bookings each week, and who goes where can change. Our butlers and performers are the best in Australia, so we’re confident you’ll be happy with yours. It also means the organiser gets the same surprise as the guest of honour, which seems fair after all that planning.

Yes. He arrives fully dressed and needs somewhere private, ideally a bathroom, to change into his butler outfit, plus a safe spot for his things.

Yes, provided the venue has given full permission for him to be there. Houses and flats, hens houses, cottages and private rooms in bars are the usual choices. Wherever it is, the space must be private and out of public view.

Up to 15 minutes, followed by a few photos with the bride before he leaves. Performers often have several bookings in one night, so please allow a 30-minute window for his arrival.

Delays are rare, but traffic and travel problems do happen, so leave at least an hour free after your planned finish time. Whatever time he arrives, you still get the full 15-minute show.

Yes – you must allow up to a one hour buffer either side of your confirmed booking time.

Your scheduled start and finish will remain exactly as booked, however flexibility is required in case of access issues, property restrictions, traffic, or travel delays.

If you are unable to allow this buffer, it may result in disruption to the session or, in rare cases, cancellation.